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Poor Customer Service ರಲ್ಲಿ {0}

Poor Customer Service In Terms Of Delivery.

Kia Motors is a very smart company. I would help everyone know their strategy. They have introduced Kia Sonet in India in September just before the Festival and wedding season. A lot of people have booked this car since September so that they can have a new car by Diwali or on their anniversary or any other celebrations and as a gift to their son or daughter at the wedding. Kia has happily considered all the bookings assuring delivery by 4-5 weeks or say a maximum of 6 weeks. But they are failing to give the deliveries. Also, most of the people have booked htk+ or the htx imt model considering its range. But now Kia is not only delaying the deliveries beyond 9 weeks, but they are also giving some lame excuses stating that the production is slow during this time of the year. If that is a case why did you introduced this car at this time of the year and why this was not informed to the customer. Secondly, since the htx model is not available, Kia is forcing the customers to opt for htx+ which is 2lakh extra cost. I don't understand if the production is slow at this time of the year why are you unnecessarily producing htx+ while the booking of htx is in abundance. So basically the strategy is first to grab all the booking amount and secondly to forcefully sell htx+. Well if you know marketing we also know marketing. Stop this else we customers can drag you to the court as without delivery you are also forcing your customers to start the loan EMIs.

ಇವರಿಂದ madan manalisha
On: nov 23, 2020 | 4758 Views
  • 57 Likes
  • 1 Dislikes

Write your Comment on ಕಿಯಾ ಸೋನೆಟ್

2 ಕಾಮೆಂಟ್ಗಳು
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B
bharath
Dec 6, 2020 6:48:33 PM

Agree, they are clueless in providing service and response to customers

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    rahat tyagi
    Nov 24, 2020 4:33:20 PM

    Kia is very shrewdly upselling top end variants keeping rest customers on hold or push to buy GT line or htx happening everywhere, keeping HTX HTE on hold I won't be surprised they hike price 2021

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      ಕಿಯಾ ಸೋನೆಟ್ ಬಳಕೆದಾರರ ವಿಮರ್ಶೆಗಳು

      3.9/5
      ಆಧಾರಿತ293 ಬಳಕೆದಾರರ ವಿಮರ್ಶೆಗಳು
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      • Looks (91)
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      • Interior (21)
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        I love what Sonet offers in terms of features, rest I have no idea how it performs, how comfortable it is etc. So I am neutral about it for now. However, one thing that I...ಮತ್ತಷ್ಟು ಓದು

        ಇವರಿಂದ dawa sherpa
        On: Jan 19, 2021 | 35 Views
      • Great Job By Kia

        Overall, great performance. I got 26 kmpl on the highway and 22 kmpl in city drive on my Htx 1.5 diesel variant. The pick is more than other same variant SUVs from other ...ಮತ್ತಷ್ಟು ಓದು

        ಇವರಿಂದ manish patel
        On: Jan 19, 2021 | 6 Views
      • Budget Car

        All features are good.

        ಇವರಿಂದ karthik .............
        On: Jan 16, 2021 | 75 Views
      • Not Satisfied Only Looks Great

        Very bad suspension feels like driving a 15 yr old car.  a lot of noise inside. Only driven 1000km in 1 month, initials pick up, very slow in automatic petrol, lot of tyr...ಮತ್ತಷ್ಟು ಓದು

        ಇವರಿಂದ vinay bansal
        On: Jan 13, 2021 | 3761 Views
      • Not Keeping Promise Of Booking

        Booked on October 4th and not kept the promise of the delivery date. Missed twice. Complained to KIA but very poor response. Canceled now because of price hike in Jan.

        ಇವರಿಂದ dilip kamath
        On: Jan 12, 2021 | 340 Views
      • Value For Money

        Fun to drive this car. It has many features as compared to other cars. it impresses me a lot and the mileage is also good.

        ಇವರಿಂದ indian superdrivers
        On: Jan 12, 2021 | 113 Views
      • Good Car To Buy

        It is a very good car but mileage is not satisfactory due to turbo engine and imt.

        ಇವರಿಂದ siddhant gavhankar
        On: Jan 11, 2021 | 134 Views
      • Kia Sonet Not Following Delivery Time Promises

        I booked Kia Sonet HTX IMT black in the October first week. They promised on the booking form that four to five weeks would be the delivery time, but now 13 weeks have pa...ಮತ್ತಷ್ಟು ಓದು

        ಇವರಿಂದ dnyanesh
        On: Jan 10, 2021 | 3404 Views
      • ಎಲ್ಲಾ ಸೋನೆಟ್ ವಿರ್ಮಶೆಗಳು ವೀಕ್ಷಿಸಿ
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